Legal Notice
Disclosure under Japan's Act on Specified Commercial Transactions for Shield3D software licenses.
| Seller | Cave Studio Inc. |
|---|---|
| Representative | Representative Director: Takafumi Kinoshita |
| Address | 2-19-15-609 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan |
| Phone | We will disclose our phone number without delay upon request (please email us). Please contact us by email. |
| info@cavestudio.jp | |
| Customers | Businesses only (companies and sole proprietors, for business use). We do not accept applications for personal use. |
| Price | Shown on the pricing page in US dollars. The total amount is shown on the final confirmation screen before payment. |
| Additional fees | Taxes that apply in your country or region (calculated at checkout where applicable), and your internet connection charges. |
| Payment method | Credit or debit card (processed by Stripe) only. |
| Payment timing | The first payment is charged when you order; after that, payment is charged automatically on each renewal date (monthly or yearly). If you upgrade mid-term, the prorated difference for the rest of the term is charged at the time of the change. |
| Delivery | Your license key and download link are shown on screen and sent by email immediately after payment. Free trials are delivered immediately after your email address is confirmed. |
| Term and renewal | One month or one year, chosen when you order. The subscription renews automatically on the same terms unless you cancel. |
| Cancellation | You can cancel at any time from the customer portal. The subscription ends at the end of the current term, and you can keep using Shield3D until then. |
| Refunds | Because of the nature of software, we do not accept returns or give refunds after purchase, including prorated refunds for cancellation mid-term. If Shield3D cannot be used because of a defect for which we are responsible, please contact us by email. |
| Free trial | 30 days with Standard-plan features. The trial does not turn into a paid subscription automatically; afterwards Shield3D returns to the scan-only Free plan. |
| System requirements | Windows 10 / 11 (64-bit), macOS 11 or later (Apple Silicon / Intel). See Features. |